Pottsville Beach Neighbourhood Centre

"linking people and strengthening our community".

PBNC's vision is to create a strong, inclusive, connected community





Address: 12a Elizabeth St Pottsville Beach 2489 (PO Box 54) - Click here for directions

Phone :   02 6676 4555        Fax:   02 6676 4306


Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Website : www.pbnc.org.au


Pottsville Beach Neighbourhood Centre Incorporated (PBNC)


ABN30 631 542 574



In 1999 with the establishment of a steering committee and became incorporated in May 2000. PBNC has grown substantially to meet the needs of a rapidly expanding population which has, in recent times, changed to be comprised of a high proportion of families with young children. During early 2012, PBNC services and administration personnel began operating from a bigger, better building (provided by Tweed Shire Council, with contributions from the NSW Premier’s and Cabinet Department and PBNC), to assist with future expansion of services to this burgeoning region.


Services and Activities                               

  • Information, Referral and Advocacy Service.
  • Emergency Relief.
  • Cth Dept Human Services Agent and Access Point (aka Centrelink Agency),
  • Volunteer Program (large in participant numbers and diverse in work areas/opportunities), including youth mentoring and support, community services student through field placements, community work orders and work development orders and Work For The Dole sponsorship
  • Outlet Agency and Tweed Outreach Agent for Brighter Futures CONC Far North Coast,
  • Parenting/children’s resources - groups and education, supported and mainstream playgroups, Tweed Coast Toy Library, Side-by-Side Aspie Social Groups – for families with children and young people on the autism spectrum
  • Opportunity Shop (including the PBNC Material Aid Program which provides low or no cost household items and clothing to individuals and families in crisis),
  • Budget education sessions for individuals and groups
  • Secondhand furniture and other household items’ refurbishment and recycling centre (aka PBNC Men's Shed)
  • Community Pantry in partnership with Beachside Communicare
  • Community barbeques - held in conjunction with the markets
  • Technology Centre (computer and other technologies’ tuition)
  • Tax Help
  • Room hire for community activities
  • Seniors program/personal growth groups that also have social inclusion functions – Stretch Your Mind (mental exercise), WordsFlow (creative writing) and Get Fit, Keep Fit (gentle exercise)
  • Diabetes Support Group
  • Community Garden
  • Newsletter Drift (available online)
  • Welcome to Pottsville Beach Kit– community information package
  • Licensed to manage the Pottsville Beach Arts, Crafts and Produce Markets
  • Host for numerous outreach services (eg therapeutic counselling provided by 5 resident psychologists who bulk bill, Hearing services, Rehabilitation Services, Life Without Barriers - services for out of home care children, Northern Rivers Community Legal Centre, Tweed Valley Sexual Assault Service, Dept Human Services - Community Engagement Officer for servicing those who are homeless or at risk of homelessness)
  • Facilitation of community events and expos


Management Skills/experience      

Eight management committee members with decades of combined skills and collective work experience in environmental consultancy, horticulture, business management, banking, accounting, marketing and communications, teaching and counselling, business operations, risk management, systems analysis and human services.


Target groups

Open to all members of the public with policy and program development designed to improve social, cultural, educational and welfare conditions, particularly in respect of socially and economically disadvantaged and vulnerable individuals, families and groups.



Tweed Coast in Tweed Shire LGA: from Kingscliff in the north, Burringbar in the west and Mooball in the south.





Government or externally sourced Funding

A DHS Agency contract to provide an Agent and Access Point for customers, which is negotiated on 12-month basis. Term-limited funding from Cth Dept Social Services – for coordination of all activities. Term-limited funding from NSW Family and Community Services to deliver the Tweed Coast Toy Library project. Other funds are raised through social enterprises, eg markets, opportunity shop, community barbeques, technology centre and fee for service eg room hire.


Non funded activities diversity of services

Self-generated income streams subsidise many special projects, designed to be responsive and community driven, eg U3A Tweed Coast base for Book Lovers, Art Appreciation, Botany, Cryptic Crosswords, Toddler Tunes and Stories, Toddler Art and Play, WordsFlow, Stretch Your Mind, and events such as Social Inclusion Day, Neighbourhood Centre and Volunteer Week, Seniors Week etc.

Side-by-Side Asperger’s Syndrome Social Activities and Peer Support Groups for families with children and young people on the autism spectrum, including: Side by Side for primary aged children and their families; GameON for teens and their families; LEGO Time for school age children and their families; and Home Educators for parents/carers of primary and secondary home-schooled children and teens


Community Development Projects:

Production and distribution of the Welcome to Pottsville Beach Kit in partnership with local, community based organisations.


Saving Water and Spreading the Word Projectwas recently completed through funds from the Commonwealth Community Water Grants Program. The project included onsite installation of large capacity water tanks, irrigation system, water saving devices and community education program.


Social enterprises: management of local arts, crafts and produce markets and community barbeques, community garden, Men’s Shed and second hand furniture and other household items’ refurbishment and recycling centre, Technology Centre (computer and other technologies’ tuition and administration services),


Facilitation of various Seniors’ Week and Volunteer and Neighbourhood Centre Week, Social Inclusion Week, parenting and environmental events and seminars.


Sponsorship of the Pottsville Safe and Healthy Community Information Expo, in partnership with the Pottsville RSL Sub-branch.


Major community partner with Tweed Shire Council and NSW Premier and Cabinet (Community Building Partnerships Program - successful in gaining funding from 2 rounds 2009 and 2010) to provide capital for building the new services and administration building – incorporating the youth mentoring and recycling space in the lower level.


Volunteer pool

An average of 260 assisting with a wide range of activities, including the opportunity shop and markets; fundraising; administration; information and referral; grounds and building maintenance; community gardening, computer, internet, mobile telephone and other technologies’ tuition and various educational activities, parenting and child-focused activities.


Staff skills and expertise

Excellent local knowledge, tertiary qualifications and experience in adult and early childhood education, welfare, community development and human services, and private enterprise experience, including financial accounting and marketing, and information and related technologies.


Pottsville Resources

The Pottsville and surrounding communities have yielded a wealth of community-minded people who actively support the PBNC: the challenge is to find renewable funding to provide capacity for the centre, and continuity for key salaried positions to assist in meeting community demand for services and activities. PBNC is the only generalist human services centre on the Tweed Coast. Services, programs and events are predominantly accessed by local residents. However, people from adjoining local government areas also participate - especially in relation to attending the Side-by-Side peer support and social activity groups. PBNC has outreached its programs to the Tweed Heads and Banora Point areas, within the Tweed LGA. 


back to top