Address: Shop 3, 166 River Street, Ballina, NSW, 2478

Phone number: 02 6686 7887 or Freecall 1800 800 340




DAISI – Disability and Aged Information Service Incorporated


ABN 78 054 760 155



Commenced 1992 in Lismore, initially called DISI, Disability Information Service Inc. DAISI became the acronym when it won ongoing funding to provide informational services to the aged, from then was known as the Disability and Aged Information Service Inc. In 2012, DAISI moved to Ballina.


Management Staff Skills/Experience        

The committee comprises of local members which include a CEO of an aged care facility, retired Finance Manager, retired owner of an aged home care business, CALD representative, carers, drug and alcohol Manager and people with disability.


Target groups

Aged, people with disability and their carers

Working carers

Socially and economically disadvantaged people

Indigenous families

Unemployed persons/those looking for employment



Predominantly Ballina LGA, but offers services through the Northern Rivers Region.



$240,000 (October 2016)


Government or externally sourced Funding

Department of Ageing, Disability & Homecare

NSW Family and Community Services

Department of HealthDiversity of service delivery


Services and Activities

  • Information, Referral and Advocacy Service
  • Disability Information
  • Sector support for CHSP
  • Drop in - shopfront
  • Case management
  • Support Planning
  • Community Access
  • Second Bite food program
  • Information library
  • Computer Access
  • Meeting rooms
  • Interview room
  • Room hire for group activities
  • Back to School Vouchers (Partnership with NRCF)
  • Information resources
    • 28 fact sheets
    • Information Website
    • Monthly ‘e-news’
    • Quarterly newsletter


Staff skills and expertise


DAISI has seven staff members with a range of qualification from tertiary degree in Business, Diploma in Business, Cert IV in the following: Business Administration, Accounting, Training and Assessment and Community Services.

Skills include: working with diverse people, articles and publications, project development and management, Information systems and databases, policy development, IT and Cloud based computer systems, mediation and conflict resolution, counselling, client and community engagement, trauma informed mental approaches, graphics, media and website development, Community access and capacity building, networking and information sharing.


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